A Guide to No‐Contact Commerce
Payment strategies are changing rapidly to meet consumer preferences. Learn how to utilize these contactless technologies to connect with customers no matter the distance between you.
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In this free webinar series, industry experts will cover the universal buying behaviors and values changing commerce. And the strategies you need to know to stay ahead of the curve and keep moving forward because your next step could change everything.
Session One
Wednesday, October 28
11:00 AM EST
Hosted by Mark Hagan
Vice President of Product, Heartland
Mark leads dynamic product teams to develop innovative solutions that evolve with the changing times — technologies that help solve significant business challenges for SMBs. His character, expertise, humor and transparent leadership approach align ideas with opportunities and, ultimately, business growth.
Online Payments: Navigating the New Norm
Learn why online payments are the key to meeting your customers where they are.
Emily Petty ‐ Speaker
Division Manager of Online Payments, Heartland
Emily is a talented and trusted sales leader whose core values and diverse perspective inspire and encourage her team's success. Her “lead from the heart” approach ensures every customer, no matter the size, is put first and given the tools needed to grow.
Bruce Roberts ‐ Speaker
Territory Sales Manager of Online Payments, Heartland
Bruce is an energetic and driven sales expert with a fervor derived from connecting business owners with solutions that simplify complex problems.
Session Two
Wednesday, November 12
11:00 AM EST
Hosted by Ammar Ahmed
Director of Billing Solutions, Heartland
Ammar is an experienced product leader whose technical payments background and strategic mindset provide a unique, creative approach to Billing Solutions. He brings a powerful interest in identifying and executing strategies that help streamline inefficiencies and improve buyers’ and sellers’ overall customer experience.
Part One
Products and Partners: Driving Strong Business
Learn how the right products and partnerships can help you tap into the e‐commerce boom.
Angela Summa ‐ Speaker
Strategic Partner Specialist, Heartland
Angela is a tactical and thoughtful relationship expert who delivers extraordinary experiences to referral and integrated partners through products, collaboration, insight, and exceptional support.
Web Griebel ‐ Speaker
Senior Director of Online Payments, Heartland
Web is a strategic, innovative and team‐oriented product leader with extensive experience building businesses from scratch, including Heartland’s suite of online payments offerings.
Part Two
Digital Marketing: The Power of Automation
Learn how automation is reshaping digital marketing and how business is done.
Keith Hall ‐ Speaker
Vice President of Digital Marketing, Heartland
Keith is a growth‐focused digital leader, passionate about how integrated marketing programs and targeted digital strategies can create business‐changing results.
General Resources
North Side Pub & Grill
This local restaurant is doing more than just surviving. It’s thriving! See how the owners recently built a booming take‐out business using an online ordering and payment system.
Secrets to Securing Customer Loyalty
It’s no mystery why customer engagement is important—loyalty leads to success. Now find out how to keep patrons returning, even when normal life is disrupted.
What You Need to Know about Accepting Payments During COVID‐19
Explore safe payment options that minimize exposure and help drive your business forward. These five solutions are a good place to start.